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Tenants

You are interested in booking an apartment

  • I am looking for multiple apartments, how should I proceed?
  • Can Homelike assist me in finding an apartment?
  • Can I filter apartments?
  • Does Homelike provide an insurance?
  • How can I contact Homelikes booking team?
  • How does the booking process work?
See all 10 articles

You requested an apartment

  • Do I get an invoice for my payments?
  • What is the difference between Terms and Conditions and a rental agreement?
  • Is a registration at your temporary apartment possible?
  • Why does the price differ from the advertised?
  • How can I contact Homelikes booking team?
  • How does the booking process work?
See all 8 articles

Your apartment is booked

  • My credit card payment failed, what happened?
  • Do I get an invoice for my payments?
  • Is a registration at your temporary apartment possible?
  • How can I reach out to Homelikes support?
  • Withdrawal
  • Cancellation options
See all 8 articles

You are living in a Homelike apartment

  • How is the handover of the flat planned? When will I receive the keys, etc.?
  • The apartment is not like described on the website, what should I do?
  • When will I receive my deposit back after I moved-out?
  • Do I get an invoice for my payments?
  • I have an insurance case
  • Is a registration at your temporary apartment possible?
See all 8 articles

General

  • I want to delete my Homelike account
  • Recent topics
  • Contact information
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