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Sign-up & Account
How do I create an account?
I forgot my password. How can I reset it?
How do I delete my Homelike Account?
What kinds of apartments are listed on Homelike?
What is the Homelike standard for apartments?
Can I view the apartment before I book?
What is the minimum rental period for Homelike apartments?
How does the process of requesting an apartment work?
I cannot send an online request. What should I do?
Can I get an invoice for each monthly rental?
How and when do I have to sign the lease?
When and how is the rent paid?
When will my credit card be charged?
Can I pay by invoice?
When and how is the deposit paid?
Why was my credit card declined?
During the lease
Is there a handover protocol?
What should I consider when moving in/out?
How do I get the key to the apartment?
Can I extend my stay?
What should I do if I notice something in the apartment is missing or not as described in the listing?