Landlords
General Information
First Steps
Registration & Account
- How can I add a bank account?
- What is a rental management account?
- How can I verify my rental management account?
- Why do I need to verify my rental management account?
- Do I have to create an account in order to post listings?
- How can I add a billing address?
Listing apartments
- Can I enter a maximum time?
- How do I list a property?
- What should I consider when creating a listing?
- I have submitted my listing for verification - when will it go online?
- How do I choose the right title for my listing?
- How do I describe my accommodation attractively?
Requests
- How will I be informed about new requests?
- How can I accept or decline a new request?
- I still have a question before I process the request - what do I have to do?
- I accepted a request - what happens next?
- I have accepted a request. Is my apartment now blocked for further requests?
- I have received several requests that overlap in time. What do I have to consider?
Booking
- What happens if a booking is cancelled?
- When does a confirmed request become a binding booking?
- My apartment has been booked. What happens now?
- Where can I find the signed online rental agreement?
- I want to meet the tenant before he moves in - is that possible?
- My tenant would like to extend his stay - what do I have to do?
Payment
- How do I get my rents from Homelike?
- Why haven't I received my rent yet?
- When will I receive my rentals from Homelike?
- How do I find the Homelike transfer on my bank account?
- How can I reconcile the rents transferred by Homelike with my accounting?
- What fees do I have to pay Homelike?