After real-time verification of your credit card number by our payment provider Stripe, it may happen that a payment is not successful. The most common cause is unintentionally entering incorrect credit card information.
To change your credit card, head to your Homelike dashboard, click on your booking, then go to “Show price details" > Change credit card.
If you can rule this out, it is likely that your bank has declined the charge. Check whether your credit card is activated for international payments and internet transactions. Exceeding your credit card limit can also be the reason for a declined payment.
If your credit card is declined, please contact your bank to request information. You will usually find a service number on the back of your credit card.
My credit card payment failed, what happened?
