Private individuals who have booked an apartment with a commercial landlord can in principle exercise their 14-day right of cancellation. However, this is subject to certain conditions.
Withdrawal is not possible in the following cases:
- You have already moved into the corresponding apartment
- Your landlord is not commercial
- This is a company booking
- The concluded rental contract is an accommodation contract, or it is a GTC.
Should you wish to cancel your booking or require further information, please contact our support team via ticket submission. We look forward to assisting you in this matter.
Spain, UK & Ireland
Withdrawal does not apply in these countries.
When finalizing a booking in Spain, UK & Ireland, the landlord's cancellation and termination policies will apply (fees may apply). Please contact your landlord and Homelike if you need to cancel. You can find your landlord's contact details in your Homelike dashboard. You can contact Homelike using our support form.