Private individuals who have booked an apartment with a commercial landlord can in principle exercise their 14-day right of cancellation. However, this is subject to certain conditions.
Withdrawl is not possible in the following cases:
- You have already moved into the corresponding apartment
- Your landlord is not commercial
- This is a company booking
- The concluded rental contract is an accommodation contract or it is a GTC.
Should you wish to cancel your booking or require further information, please contact our support team via ticket submission. We look forward to assisting you in this matter.
Spain, UK & Ireland
Withdrawal does not apply in these countries.
When finalizing a booking in Spain, UK & Ireland the landlord's cancellation and termination policies will apply (fees may apply). A cancellation must be requested in writing via Homelike. Please submit your cancellation request through our support ticket.