Should your tenant wish to withdraw from the booking, please contact us immediately in writing.
In order to ensure a smooth and prompt solution, please send us the following information by e-mail to firstname.lastname@example.org
- Homelike booking reference number (starts with B-...)
- Name of the tenant
- The date on which the tenant informed you of the cancellation request.
Our support team checks the closed cancellation conditions for you and is available to advise you.