In very rare cases, it can happen that your booked apartment is no longer available, e.g. if the landlord urgently needs an apartment for their own use. In most cases, your landlord can offer you an alternative.
If this is not the case, we will do our best to find you an apartment in a similar price range. A personal contact person at Homelike will help you to find a suitable alternative as fast as possible. If you have any questions on this subject, please email us at firstname.lastname@example.org or call us at +44 208068 50 07.