In case there is something wrong with the apartment, there are two steps you can take.
- Contact your landlord
If something is missing, does not work or does not meet your expectations, please contact your landlord immediately and give them a chance to find a solution. In general, this is the fastest way to solve the issue and continue your stay as planned.
- Contact Homelike
If you cannot reach your landlord, please send an email to firstname.lastname@example.org and describe the problem as accurately as possible. Please also send us a photo of what is wrong to clarify your request. We will help you with solving the issue as fast as possible.