When will I receive the tenant's complete contact information? Homelike Support February 10, 2017 17:21 Updated After the booking request has been successful, you will receive all contact details, so you can personally get in touch to organize the hand-over of the keys. Related articles I recieved an inquiry for my listing. Will the tenant book? How does the tenant get access to the key to the apartment? Why can't I find my apartment in the search results? How do I view the status of a request? Is the booking already completed? Can the tenant extend their stay?