When will I receive the tenant's complete contact information? Homelike Support February 10, 2017 17:21 Updated After the booking request has been successful, you will receive all contact details, so you can personally get in touch to organize the hand-over of the keys. Related articles I recieved an inquiry for my listing. Will the tenant book? Do I have to write an invoice and will I receive one myself? How does the tenant get access to the key to the apartment? Can I get to know the tenant before they move in? How and when are the payments made?