When will I receive the tenant's complete contact information? Yen Oestreich August 15, 2018 15:46 Updated After the booking request has been successful, you will receive all contact details, so you can personally get in touch to organize the hand-over of the keys. Related articles Can I get to know the tenant before they move in? Do I have to write an invoice and will I receive one myself? How does the tenant get access to the key to the apartment? Does Homelike provide insurance? Where do I find information regarding a tenant after a successful booking?